Super Support

Good customer and technical support is more important than some might realize. It's an odd thing, because you really only notice bad support. When a program or business has excellent support, you often come away from a problem forgetting you even had one. That's the idea behind UnitWise's support.

They just integrated a new support system that is so helpful, and so easy, it's kind of scary. The support system makes it easy for users to quickly find answers to their questions. As they type in their question, possible answers to the question pop-in below. That's right, users could get an answer before they even finish typing their question! If the answer isn't there, the UnitWise team will get it answered as soon as possible, then add that question and answer to the database.

On top of all the helpful text answers, users can also check out informative videos like the one below.

This is all in addition to the live chat and phone support! The best
customer support is the kind you don't have to think about. The kind
that doesn't put you on hold or ignore your requests. That's what the
folks at UnitWise have built, and we thought it was worth pointing out.

Why Social Media?

It has the potential to eat up tons of time, scheduling it into your day means adding an extra activity into a crowded schedule, and the learning curve can be high depending on how technically savvy you are. So why get into social media? Customers!

Don't think of social media as an online time waster, instead, think of it as digital networking. There are tons of people for you to connect with. By skipping out on social media, you could be skipping out on an enormous number of new customers. Here are some specifics:

-Facebook has more than 400 million users. A bit of perspective: there are 300 million people in the United States. The average Facebook user has 130 friends and is connected to 60 pages, groups and events.

-There are nearly 12 million Twitter users. About 65 percent of them are under 25. Women make up 53 percent of the user base.

That's a huge market! Before you get too excited, remember that this is digital networking, not digital door-to-door sales. Don't spam users with links and useless content. It's like real networking--connect with people and engage them. Send useful links and take part in conversations. The benefit over face-to-face networking is that you can break up the conversation over time, you can connect to multiple networks at once, and you can do it from anywhere.

An easier inventory

Anyone that has to manage a business with a lot of inventory knows that nothing's more tedious than data entry. If you get hundreds of new products every quarter, the last thing you want to do is spend hours inputting each item. Some desktop programs will send you new items to download into your program, but they cost money. Other programs don't even have inventory options, you're stuck keeping track of them in a spreadsheet, or on paper. There are some online programs that keep track of updates for you. You don't have to spend hours updating your inventory every quarter. You don't have to keep using the same old programs and methods just because that's the way you've done it for years. It's time to upgrade! There are faster, better and easier ways to run your business. Ways to save you time and money. Check them out now!